Privacy Policy

Privacy Policy

Introduction

At https://highway-collision-center.collision-talk.com, we, the Highway Collision Center (hereafter referred to as “we,” “us,” or “the Company”), are committed to protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and management of personal information in alignment with numerous global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados Pessoais (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy is applicable to all aspects of our online presence, encompassing:

  1. Our official website at https://highway-collision-center.collision-talk.com.
  2. All associated applications, services, and products offered under our brand.
  3. Interactions via our digital platforms, including but not limited to, use of our apps, visiting linked websites, receiving communications from us, and utilizing our online services.

Important Note: This policy does not extend to third-party platforms or services accessed through links on our site, as these entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You utilize our applications, services, or products as an authorized user.
  2. You visit websites linked to this Privacy Statement.
  3. You engage with us through communications like newsletters, emails, calls, or text messages (SMS).

Personal Data Collection

We collect a variety of personal information to enhance your experience and improve our services:

  • Account Information: Details related to your account creation and management.
  • Payment Information: Transaction details and billing data for processing payments.
  • Financial Information: Financial records, including income, savings, or investment portfolios (if voluntarily shared).
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device for service optimization.
  • Location Data: Geographic information provided by your device when using our location-based services.
  • Feedback and Reviews: Your comments, suggestions, and ratings to improve our products and services.
  • Social Media Information: Details from social media platforms when you interact with us through these channels.
  • Product Information: Preferences, usage patterns, and product interactions for personalized recommendations.

We collect this data through direct user input, automated systems, and third-party contributions (as permitted by their privacy policies).

Cookies

We utilize cookies to enhance your experience on our platforms:

  • Strictly Necessary Cookies: Essential for navigation and functionality.
  • Preference Cookies: Remember user preferences for a more personalized experience.
  • Analytics Cookies: Track website usage to provide insights for service improvement.

Users can exercise control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs:

  • Personal Data is retained as long as necessary for the purposes it was collected or as required by law.
  • Once the retention period expires, or when the purpose is fulfilled, we securely delete or anonymize the data.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Employing encryption protocols for secure data transmission and storage.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18 (or the local legal age of consent, whichever is higher).

Your Rights

Depending on your location, you are entitled to various rights regarding your personal data:

  • Access and rectification.
  • Erasure (right to be forgotten).
  • Restriction or objection to processing.
  • Data portability.
  • The right not to be subjected to automated decision-making and profiling.
  • Appearances/complaints to regulatory authorities.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effectively communicated through a notice on our website or via direct communication with our users.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us:

  • Email: [email protected]
  • Physical Address (for written correspondence): Highway Collision Center, [Address], [City, State, Zip Code]